At Homequick España SL, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).
By using our website and services, you accept the practices described in this policy.
1. Data Controller
- Company Name: Homequick España SL
- Tax ID (CIF/NIF): B67695718
- Registered Address: Calle Cala Dorada 1, Piso 2, Puerta 2, 03185 Torrevieja
- Email: info@homequick.es
- Phone Number: +34 608 446 234 / +34 663 461 790
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- First name;
- Surname;
- Sex;
- Country of origin;
- Date of birth;
- Type of document (passport/ID card);
- Document number;
- Date of document issue;
- E-mail address;
- Telephone number;
- Address of residence (street, house number, postal code, city);
3. Purpose of Data Processing
We collect your data for the following purposes:
- To manage bookings and rental contracts
- To issue invoices and comply with legal obligations
- To communicate with you regarding your reservation
- To respond to your inquiries and provide customer support
- To fulfill obligations with local authorities (e.g. registration of guests with police)
- To send promotional emails (only if you have given your explicit consent)
4. Legal Basis for Processing
Our processing of your personal data is based on:
- Performance of a contract (booking and accommodation services)
- Compliance with legal obligations (e.g. mandatory guest registration under Spanish law)
- Consent (for marketing and communication purposes)
- Legitimate interest (in improving services and user experience)
5. Data Retention
We will retain your data:
- As long as necessary to fulfill the purposes for which it was collected
- For as long as your booking remains active
- To comply with applicable tax, accounting, and legal regulations (typically up to 5 years)
- Until you withdraw your consent (in the case of marketing communications)
6. Data Sharing
We may share your personal data with:
- Spanish law enforcement agencies (as required by law for guest registration)
- Payment processors (e.g., banks or Stripe, PayPal, etc.)
- Service providers for cleaning, maintenance, or key delivery (only as needed)
- Legal or tax consultants (under confidentiality agreements)
We do not transfer your data outside the European Economic Area (EEA), unless explicitly authorized and adequately protected.
7. Your Rights
You may exercise the following rights regarding your personal data:
- Right of access – to know what personal data we hold about you
- Right to rectification – to correct inaccurate or incomplete data
- Right to erasure – to request deletion of your data when legally possible
- Right to object – to the processing of your data in certain cases
- Right to data portability – to receive your data in a structured, readable format
- Right to withdraw consent – at any time, without affecting the legality of prior processing
To exercise your rights, please send a request to [Your Email Address] along with a copy of your ID or passport for identity verification.
If you believe your rights have been violated, you may lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD) at www.aepd.es.
8. Data Security
We apply appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data and to protect it from unauthorized access, alteration, loss, or destruction.
9. Use of Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze usage.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately. If the changes are significant, we may notify you by email.
Contact
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Company Name: Homequick España SL
Email: info@homequick.es
Phone: +34 608 446 234 / +34 663 461 790
Address: Calle Cala Dorada 1, Piso 2, Puerta 2, 03185 Torrevieja
